FAQ

Questions, answered

Straight answers about PEOs, pricing, benefits, payroll, compliance, and switching to Spirit HR. Still have a question? Talk to our team.

PEO basics

What is a PEO?

A Professional Employer Organization (PEO) co-employs your team for administrative purposes, so we handle payroll, benefits, workers’ comp, and HR compliance while you run your business. You keep full control of who you hire and how they work.

What is co-employment?

It’s a contractual split: Spirit HR becomes the employer of record for administrative items like payroll taxes and benefits, while you remain the worksite employer directing day-to-day work.

Will I lose control of my team?

No. You make all the decisions about hiring, pay, and daily operations. We simply take the administrative back office off your plate.

How is a PEO different from a payroll provider?

A payroll provider processes pay. A PEO bundles payroll with benefits, workers’ comp, HR support, and compliance — backed by a dedicated team, not just software.

Is Spirit HR accredited?

Yes. Spirit HR is ESAC accredited — the industry’s gold standard for financial assurance and ethical practices.

Pricing & contracts

How much does a PEO cost?

Pricing is usually a per-employee-per-month fee or a percentage of payroll. What matters more is your all-in cost today versus with a PEO — we’ll run a free cost analysis so you can compare apples to apples.

Will a PEO actually save me money?

Often, yes — through group-buying power on benefits and workers’ comp, plus the time your team gets back. It depends on your situation, which is exactly what the cost analysis shows.

Are there hidden fees?

We believe in transparent, all-in pricing. With any PEO, ask what’s included versus billed separately — tax filings, year-end forms, HR support, and the technology platform.

Is there a long-term contract?

Our agreements are designed to be fair and transparent. Ask our team about current terms for your situation.

Benefits

What benefits can my employees get?

Access to large-group health, dental, vision, life, disability, and 401(k) plans — often stronger than a small business can secure alone. We call it Spirit Edge.

Which insurance carriers do you offer?

We work with leading national and regional carriers, including Blue Cross Blue Shield in our area. Specific options vary by location.

Can employees keep their doctors?

That depends on the plan and network you choose. We help you select plans that fit your team’s needs.

Do you handle open enrollment?

Yes — we manage enrollment, employee communication, and administration end to end. (We also have a free Open Enrollment Checklist in our guides.)

Payroll & tax

Who handles payroll taxes?

We process, file, and remit federal, state, and local payroll taxes, and we produce year-end W-2s.

How do employees access pay and tax info?

Through Spirit Connect, our all-in-one portal — pay stubs, tax forms, PTO, and benefits in one place, on any device.

Can you run payroll across multiple states?

Yes. We handle multi-state payroll along with the tax registrations and compliance that come with it.

What about “no tax on tips” and “no tax on overtime”?

For 2025, payroll and your W-2 stay the same; any benefit is handled when employees file their tax return. Enhanced tracking begins in 2026, and we keep clients updated as the rules take shape.

Compliance & HR

Do you keep me compliant?

We provide the guidance, handbooks, onboarding, and reporting tools to help you stay compliant with employment law. Final legal decisions should always be confirmed with your own counsel.

Do I get a dedicated HR contact?

Yes — a named team that knows your business and picks up the phone, not an anonymous ticket queue.

Can you help with tough employee situations?

Yes. We guide you through HR issues, documentation, and terminations. (Our Offboarding & Termination Checklist is a good starting point.)

Do you manage workers’ comp?

Yes — coverage, claims management, safety programs, and return-to-work support to protect your people and your premium.

Getting started & switching

What size businesses do you work with?

We’re an especially good fit for roughly 10–150 employees, though we serve a wide range. Not sure? Take our 2-minute readiness quiz.

How long does it take to get started?

Implementation usually takes a few weeks depending on your size and timing. Starting at the beginning of a quarter makes tax reconciliation cleaner.

What do you need from me to switch?

Your EIN, recent payroll history, an employee roster, and current benefit and workers’ comp details. (Our Switching to a PEO Checklist walks through it.)

How do I get a cost analysis?

Contact us and we’ll analyze your current employment costs and show you where you can save — no obligation.

These answers are general information, not legal, tax, or HR advice. Confirm specifics for your business with qualified counsel, a licensed CPA, or the relevant agency.

Still weighing your options?

See what a PEO could save you. We’ll analyze your current employment costs — no obligation.

Get a free cost analysis
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